New patients
Welcome. Here is what to expect at your first visit, the forms to fill in before you come, and the insurance we accept.
Your first visit
- Paperwork and a consultation: your health history, your lifestyle and what is bothering you.
- A physical exam: posture, range of motion and, if needed, orthopedic and neurological tests.
- X-rays only if the chiropractor thinks they are needed.
- The findings, a treatment plan made for you, and usually your first adjustment.
At Pure Health & Wellness we are committed to helping you recover to full health as quickly and efficiently as possible. Each condition is different and is handled as such.
Patient forms
Please print and fill in the forms before you come in. It saves time and shortens your wait.
- New patient intake forms (PDF)
Patient information, HIPAA release, medical history and financial policy (4 pages)
- Back and neck screening forms (PDF)
The STarT Back screening tool and the Back and Neck Index questionnaires (3 pages)
- Both, in one zip file (ZIP)
Insurance
We accept:
- Blue Cross Blue Shield of Texas (PPO plans)
- UnitedHealthcare (PPO plans)
- Medicare (as primary insurance)
Not sure about your plan? Call the front desk at (210) 566-7873.
Need a copy of your records? See how to request medical records.
Questions new patients ask
What can I expect during the first consultation?
We talk about your medical history, your lifestyle and your symptoms: what hurts, for how long, and anything else that helps us understand your overall health.
Will there be a physical exam?
Yes. The chiropractor looks at your posture and range of motion and may do orthopedic and neurological tests to find the problem.
Do I need X-rays at the first visit?
Not always. X-rays are taken only if the chiropractor suspects something that needs a closer look, based on your consultation and exam.
Will the chiropractor talk about a treatment plan at the first visit?
Yes. After the exam the chiropractor explains the findings and proposes a plan made for you. It may include adjustments, exercises, advice on daily habits and follow-up visits.
Are adjustments painful?
Generally not. You may feel some mild discomfort or pressure. Tell your chiropractor how you feel, so they can keep you comfortable.
How long does a visit take?
The first visit takes longer because of the consultation and exam. Later visits usually take 15 to 30 minutes, depending on your case.
How many visits will I need?
It depends on your condition. Your chiropractor gives you an estimate at the first visit and checks your progress regularly.
Will I get things to do at home?
Usually, yes: exercises, stretches and changes to how you sit or work, to keep the benefits going between visits.
Ready to feel better?
Ask for an appointment online and we will call you to set a time, or call the front desk.